Whaley Foodservice Careers

Description

Summary
The Corporate Collections Specialist is responsible for direct contact with customers to facilitate payment on outstanding invoices.   

Details 

·       Work with commercial customers to identify and resolve outstanding issues on billed invoices. 

·       Develop professional and productive relationships with customers to help             identify and resolve root causes for payment delays 

·       Assess risk on upcoming requests for business and assist in determining             appropriate status for ongoing business accounts. 

·       Notate detailed collection efforts into AR system. 

·       Initiate calls on past due accounts from assigned account list coupled with           strategic goals. 

·       Research discrepancies and provide resolution when additional help is     required. 

·       Collaborate with local branches on accounts receivable related issues as             required. 

·       Record and report billing discrepancies or disputes. 

·       Reprint invoice copies and statements as needed. 

·       Other duties as assigned. 

 Required Education | Experience 

·       High School Diploma, preferably with accounting courses. 

·       Two years of experience in accounts receivable and or accounting experience. 

·       One year of prior commercial collections experience. 

Skills and Abilities 

·       Excellent verbal and interpersonal skills 

·       Detail oriented 

·       Knowledge and basic proficiency monitoring and maintaining commercial             customer accounts. 

·       Ability to work independently and consistently meet deadlines. 

·       Ability to handle confidential or sensitive information with discretion. 

·       Microsoft Office: Excel and Word, and or Access would be a plus. 

·       Intermediate math skills. 

·       Experience with Davisware Global Edge is a plus. 

•     Work Environment: Corporate office environment.